My Universe Round Box
Include Lego Flowers & Moon Foil.
VALENTINE'S ORDER CAN ONLY BE MADE VIA WHATSAPP OR TOKOPEDIA.
Q: When is Valentine's Day?
A: 14 February 2024. Valentine's day price is normally applied from 7-15 February, subject to change.
Q: Where do you ship?
A: JABODETABEK area.
Q: When should I place my order?
A: ASAP. Demand on Valentine's is very high and we only accept limited number of orders as we want to maintain our quality.
Q: Does your price includes delivery?
A: No. We use third-party courier such as GoJek, Grab, and Lalamove to perform the delivery. The delivery fee is calculated during the checkout process based on distance. The real time fare may also be adjusted to the weather condition. Toll and parking fees may apply.
Q: Can I pick up my flowers?
A: Yes, it's strongly advised. You can pick up at our store located at LASORIGINE (Jl. Sedayu City Boulevard Raya SCBRA 22). Please share your order confirmation when picking up.
Q: Can I schedule a specific time for delivery?
A: Sorry, we CAN'T schedule a specific time for delivery. All items will be scheduled for pick up between 8AM-5PM(13 Feb), 10AM-5PM (14Feb). If you want to manage a specific delivery time, we recommend that you pick up your flowers and/or assign your own delivery courier. We shall not be liable for any damage or delayed delivery of the goods after pick up by third-party has occured.
Q: Will the product look exactly like the picture?
A: As flowers are living things, we can't guarantee that it will look 100% identical. In the event of any supply difficulties, we will substitute with a product of equivalent value without prior notice.
Q: What if I want something that isn't in the Valentine catalog?
A: We've curated this catalog based on flowers that suit Valentine's day occasion. To simplify things, please select only from the given catalog. We apologize that we DO NOT accept any custom order during this period.